ArticlesArticles LoginLogin
DrillDown Icon Table of Contents
DrillDown Icon Center Network Systems
DrillDown Icon 3rd Party Software
DrillDown Icon Brunswick Cloud
DrillDown Icon Brunswick Interactive Games
DrillDown Icon Brunswick Leagacy CNS Reboot Procedure
DrillDown Icon Brunswick Spark
DrillDown Icon Brunswick Sync
DrillDown Icon CRM
DrillDown Icon Sync How-To Guides
DrillDown Icon Issuing Wait List/Reservation Party with ePOS Interface
DrillDown Icon Procedure for Operating Keypad Intercom for SYNC Scorer
DrillDown Icon Refunding Meriq Online Reservation Deposits
DrillDown Icon Rotations Recovery within Sync
DrillDown Icon Updating Social Feed files after Sync Update
DrillDown Icon Using OrderNow and requiring Validated Tabs
DrillDown Icon Sync Kiosk Scoring
DrillDown Icon Sync Options
DrillDown Icon Desk Peripherals
DrillDown Icon HD Video Distribution
DrillDown Icon Media Manager
DrillDown Icon Vector Desk Control
DrillDown Icon Vector Plus
DrillDown Icon Lane Components
DrillDown Icon Lane Maintenance
DrillDown Icon Networking
DrillDown Icon Pinsetters
DrillDown Icon Scoring Systems
  Subscribe Email This ArticlePrint PreviewPrint Preview Current Article/Category with all Sub-Articles/Sub-Categories
 
Using OrderNow and requiring Validated Tabs
Environment:
Sync POS with Lane Tablets and US Payment Card Integration
Applicable Version(s):
Sync Prima and Later
Procedure:

At this point Brunswick does not have a direct way to link a payment to an OrderNow transaction.

The Brunswick Training Department advises the process below as a way to accommodate this.

Prep Work

  • Create a $0 product that can be used to open a transaction for the lane. Most centers call this product “Order Now” for ease of recollection.
  • Assign to the product to the appropriate Groups for usage.

Operation

  • Create the transaction that will be used to track the validated card using the new “Order Now” product.
  • Set the name of the tab to the Lane Number for ease of recall when needed later.
  • Process the Validated card against the transaction and select Pay Later.
  • The customer will use OrderNow at the lane, which will create a second transaction.
    • Using the Authorization Code option will allow you to limit the usage to only those the have validated a card.

Closing Transaction

  • When the bowlers have finished their visit the counter staff will need to combine their OrderNow tab with the original tab that contains the validated card.
  • Once the tabs are combined, the staff will have the option to either pay with the validated card or have the customer use their card again for payment.
Applicable Files:
N/A
Related Information and Links:
N/A
Revision Date:
07/22/2022 - Guidance added to KB.

 
Modified 7/22/2022
Article ID: 2711