Using OrderNow and requiring Validated Tabs
Environment:
Sync POS with Lane Tablets and US Payment Card Integration
Applicable Version(s):
Sync Prima and Later
Procedure:

At this point Brunswick does not have a direct way to link a payment to an OrderNow transaction.

The Brunswick Training Department advises the process below as a way to accommodate this.

Prep Work

  • Create a $0 product that can be used to open a transaction for the lane. Most centers call this product “Order Now” for ease of recollection.
  • Assign to the product to the appropriate Groups for usage.

Operation

  • Create the transaction that will be used to track the validated card using the new “Order Now” product.
  • Set the name of the tab to the Lane Number for ease of recall when needed later.
  • Process the Validated card against the transaction and select Pay Later.
  • The customer will use OrderNow at the lane, which will create a second transaction.
    • Using the Authorization Code option will allow you to limit the usage to only those the have validated a card.

Closing Transaction

  • When the bowlers have finished their visit the counter staff will need to combine their OrderNow tab with the original tab that contains the validated card.
  • Once the tabs are combined, the staff will have the option to either pay with the validated card or have the customer use their card again for payment.
Applicable Files:
N/A
Related Information and Links:
N/A
Revision Date:
07/22/2022 - Guidance added to KB.