| BIG Scoring Multiplies Each Score Interfaced with Vector by 2x, 3x, 4x, etc. |
| Environment: |
| BIG (Brunswick Interactive Games) scoring |
| Applicable Version(s): |
| All |
| Issue: |
| The score sent from Vector scoring to BIG will double, triple, or quadruple such as a strike in Vector will display 20, 30, 40, etc. on the BIG side. |
| Cause: |
The BIG network interface card is not isolated on its own network segment. Example: The NIC used for BIG is also being used for an external POS system (EPOS) interface. |
| Solution: |
| Ensure that the BIG network interface card is isolated to its own network segment and is not interfacing with any other system. |
| Applicable Files: |
| Related Information and Links: |
| Revision Date:
|
| 03/30/2020 - Released to KB |
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| Modified 3/30/2020 |
| Article ID: 2555 |
