BIG Scoring Multiplies Each Score Interfaced with Vector by 2x, 3x, 4x, etc.
Environment:
BIG (Brunswick Interactive Games) scoring
Applicable Version(s):
All
Issue:
The score sent from Vector scoring to BIG will double, triple, or quadruple such as a strike in Vector will display 20, 30, 40, etc. on the BIG side.
Cause:

The BIG network interface card is not isolated on its own network segment.

Example: The NIC used for BIG is also being used for an external POS system (EPOS) interface.

Solution:
Ensure that the BIG network interface card is isolated to its own network segment and is not interfacing with any other system.
Applicable Files:
Related Information and Links:
Revision Date:
03/30/2020 - Released to KB