| Syncpassport.com is not Updating League Scores for a Bowler |
| Environment: |
| SyncPassport settings and configuration |
| Applicable Version(s): |
| All |
| Issue: |
| The bowler receives the CRM email every week, but the current league scores are not updating properly after bowling. |
| Cause: |
| Email information and settings does not match between receiving score sheets, log in for syncpassport and BLS 2017 application. |
| Solution: |
Confirm the following: - The email address where the league bowler receives his score sheets.
- The email address that the league bowler uses to log in to syncpassport.com.
- The email that is entered in BLS 2017 for this league bowler.
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| Applicable Files: |
| Related Information and Links: |
| Revision Date:
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| 8/17/2017 |
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| Modified 10/16/2019 |
| Article ID: 1455 |
