Syncpassport.com is not Updating League Scores for a Bowler
Environment:
SyncPassport settings and configuration
Applicable Version(s):
All
Issue:
The bowler receives the CRM email every week, but the current league scores are not updating properly after bowling.
Cause:
Email information and settings does not match between receiving score sheets, log in for syncpassport and BLS 2017 application.
Solution:

Confirm the following:

  • The email address where the league bowler receives his score sheets.
  • The email address that the league bowler uses to log in to syncpassport.com.
  • The email that is entered in BLS 2017 for this league bowler.

 

Applicable Files:
Related Information and Links:
Revision Date:
8/17/2017