Comma Usage in the Filtering of CRM Channels |
Environment: |
Sync Office > Media > Manage Campaigns > Channels > Filters |
Applicable Version(s): |
All |
Issue: |
Overhead ads are staggered so that the odd lanes have a different ad than the even lanes. The Filters section of the CRM is used to filter a single ad/channel for the odd lanes. However, Lanes 1 & 2 show the same ads, as well as 21 & 22. |
Cause: |
The comma separation in the Selected Range is incorrectly set for lane 21 in that the comma is between the 1 and 2. This causes issues with both lanes 1/2 and lanes 21/22. See image below:
|
Solution: |
Ensure proper comma separation between the desired lane numbers. |
Applicable Files: |
Related Information and Links: |
Revision Date:
|
05/09/2017 - Released to KB |
|
|
|
|
|
Modified 10/16/2019 |
Article ID: 1396 |