In our early Envoy software, if you had turned on the temperature cycle on the operator’s screen or the temperature cycle was activated because of the temperature cycle scheduler and you navigated in the GUI to the Maintenance, then Diagnostics area, the temperature cycle override button would change from “On” to “Off”. However, the conditioning pump and temperature cycle would still be running even when it said it was off.

The bug is that it changed the On on the temperature cycle override button once you navigated to the diagnostics area to Off causing the pump to run continually. This could cause premature wear of the pump if not addressed. 

We now have newer software to fix this, but until your machine is updated you will need to:

1. Highlight the temperature cycle button and press the 'OK' button to turn it from Off to On.

2. Then, press the OK button one more additional time to turn it from On back to Off and this will get the temperature cycle button back in sync.

• To understand how this happens, let’s demonstrate how it happens.

1. Highlight the temperature cycle button and turn the temperature cycle to On.

2. Navigate to the Maintenance > Diagnostics area. The pump should turn off when entering into the diagnostics area.

3. Leave the diagnostics area and navigate back to the operator’s screen. The pump should turn back on, and then you will see the temperature cycle button it should say it is Off.