Brunswick Tech Support Knowledgebase

1. Customer Documentation Library

1.1. Brunswick Contact Guides

1.1.1. Contacting Brunswick Warranty

1.2. Brunswick Electronic Repair Center

1.2.1. ERC Price List

Product:

Brunswick Scoring Systems

Applicable Version(s):

All Supported Products

Document Description:

Current Electronic Repair Center Exchange/Replacement costs and required shipping documentation.

Applicable Link:

Brunswick ERC Price List

Part Number:

Revision Date:

03/20/2019 - Released link.

1.3. Brunswick Tech Tips

1.3.1. Brunswick A-2 Pinsetters

1.3.1.1. Spider Lock Failure

Issue:

Occasionally, the spider assembly fails to lock, causing the machine to get two pins in the #8 pin bucket and no pin in the #9 pin bucket, causing a deck jam.

Solution:

This is a common occurrence, especially if the center has recently installed synthetic lanes. The overlay raises the height of the lane surface to the pinsetter. This means that either the machine must be raised or the deck lowering link must be adjusted up to prevent the deck assembly from hitting the new lane surface when setting new pins.

If only the lowering link is adjusted to raise the deck height, the deck may be too close to the turret when it is up at 0 degrees. This can allow the head of the 5 pin to occasionally hold the pin release lever down after it has been released to the moving deck. If this happens (even for a split second) it will allow the spider assembly to remain unlocked. The next pin to drop into the turret (the 9 pin position) will fall through the unlocked spoon and into the #8 pin deck bucket below. When the turret indexes, the spider will lock, allowing the turret to fill and deliver all but the missing #9 pin and a second #8 pin to the waiting deck.

Related Information and Links:

N/A

Revision Date:

08/02/2022 - Migrated to Brunswick KB.

1.3.1.2. Stretched Short Turret Belt Test

Issue:

This tip will determine if you have a stretched Short Turret Belt. Having a stretched belt will cause indexing past the #9 pin position of the turret.

Solution:

While the pinsetter is running, look directly down the top of the torsion latch post. If any part on the top of the post is hidden by your Indexing Trip Lever Shaft, the short turret belt is stretched and needs to be replaced.

Diagram of a stretched turret