| 1. Brunswick Computer Lane Monitor |
| 1.1. Calibration Error - One or more Calibration Strips are Missing or Out of Range |
| Environment: Computer Lane Monitor |
| Applicable Version(s): All |
| Issue: Calibration Error – One or more Calibration Strips are missing or Out of Range: |
Solutions/Reasons:
- Old or Defective Calibration Strips.
- UV Bulb worn and needs replacement.
- Component failure, send to Brunswick Electronic Repair Center.
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| 1.2. Calibration Strip Tips and Use |
| Environment: Computer Lane Monitor |
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Applicable Version(s): All
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| Description: |
- The standard calibration option must be used the first time that the Computer Lane Monitor is loaded into your computer. After that, it is recommended that you routinely use the short calibration option since the software program will automatically prompt you when it is necessary to run the standard calibration.
- You should record the first date on one of the three calibration strips and use this same strip for short calibration for the first four months. The second strip should be used with the short calibration for the next four months with the third strip being used for the last four months of the year.
- The four month suggested life for each calibration strip is based on normal (daily) use of the same strip.
- The best accuracy is obtained when the tape samples are read immediately after the reader is calibrated. For this reason, it is recommended to repeat the short calibration every hour while reading tape samples.
- Another tip is to use the Optical Reader without the stand while calibrating and reading tapes. This reduces most bright ambient light from entering the “Tape In” slot which may cause errors in accuracy.
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| 1.3. CLM 2.0 Software |
| System: |
| Computer Lane Monitor |
| Compatible Computer Models: |
Black CLM Unit - Incompatible.
Silver CLM Unit - Compatible.
Gold CLM Unit - Compatible. |
| Important: |
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As of 12/31/2020, Brunswick has discontinued support for the Computer Lane Monitor. This includes both Technical Support and Electronic Repair options. There is a limited stock available of parts for the unit, Brunswick Customer Service can assist with any parts request. |
| Zip File Download: |
| Sharefile Link |
*Please make sure to unblock any files prior to extracting/installing.
Failure to do so can cause unexpected behavior, or prevent the system from running properly. Unblocking Files
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| Revision Date: |
12/01/2021 - Updated for missing End of Life reference.
07/28/2017 - Released to KB. |
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| 1.4. Computer Lane Monitor Software Versions Compatibility |
| Environment: Computer Lane Monitor |
| Applicable Version(s): 1.01, 1.02, 2.0 |
| Description: Computer Lane Monitor Software Versions Compatibility |
| Related Information and Links: |
Computer Lane Monitor software version 1.01 & 1.02 part # 61-860273-400 can be used with these Windows operating systems below: - Windows 95
- Windows 98
- Windows 2000
Computer Lane Monitor Software version 2.0 part # 61-860273-401 can be used with these Windows operating systems below:
- Windows XP
- Windows Vista
- Windows 7
- Windows 8
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| 1.5. Device Unavailable Message |
| Title: |
Device Unavailable Message |
| Environment: |
Computer Lane Monitor |
| Applicable Version(s): |
1.01, 1.02 |
| Issue: |
Computer Lane Monitor will not communicate |
| Cause: |
Communication port is not configured correctly or when operating system has been upgraded. |
| Solution: |
Requires re-configuring of the COM port.
1. Open file C:\Windows\CLMWIN.INI using notepad*. Select the 'All Files' in the File Type pull down.
[Installable ISAMs]
FoxPro 2.5=xbs200.dll
[DATABASE]
DEFAULT=C:\CLMWIN\SAMPLES.MDB
[COMMPORT]
PORT=COMM1
2. To reset the comm port change the [COMMPORT] section to the following:
[COMMPORT]
PORT=NONE
3. Save file
4. Open The Computer Lane Monitor Software. Click “OK” on the Brunswick Lane Monitor window. Click Configure on the File Toolbar. Select Communications and set COMM port to appropriate COMM. (1=Serial Port, 3=USB Port).
*For Windows 2000 PRO follow this path for locating the CLMWIN.INI file: C:\WINNT\CLMWIN.INI
For Windows XP: C:\Windows\Windows\CLMWIN.INI
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| 1.6. New "Zero Tape" Procedure |
| Title: |
Computer Lane Monitor New 'Zero Tape' Procedure |
| Environment: |
Lane Maintenance |
| Applicable Version(s): |
1.01, 1.02, 2.0 |
| Description: |
New 'Zero Tape' Procedure |
| Applicable Files: |
'Zero Tape.pdf' |
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| 1.7. No Tape Reader Detected Message |
| Title: |
No Tape Reader Detected |
| Environment: |
Computer Lane Monitor |
| Applicable Version(s): |
All |
| Issue: |
Computer Lane Monitor is not communicating with the computer, Message box says "No Tape Reader Detected". |
| Cause: |
USB adapter not installed or updated with the latest version driver, Unit not connected to computer or cable is defective, UV Bulb is not in fixture, defective UV start switch or USB port not configured properly |
| Solution: |
1. USB driver not updated. Download the latest driver for the Computer Lane Monitor from FTDI, (see attachment CDM Driver 2.08030)
2. Unit not Connected to computer or cable is defective. Plug in cable or replace.
3. UV bulb is not in fixture or burnt out. Remove Computer Lane Monitor from chassis and reinstall bulb. Otherwise, replace bulb part # 61-100060-000.
4. Defective UV start switch. Send Computer Lane Monitor in to Brunswick Electronic Repair Center.
5. USB port not configured properly.
- The computer assigns the port when the cord is plugged in.
- Newer computers may assign a USB device to comm5 (or higher) which the CLM software cannot find.
To re-assign a USB port: - Click Start, Settings, Control panel, System, … some laptops will have the following path- Start, Settings, Control panel, Performance and maintenance, System…
- From the System menu, select Hardware, Device manager.
- Go to Ports click on the + sign.
- Locate the USB port and note the comm setting. If it is higher than 4, click on it and the properties window will appear. Click on the “port settings” tab. Another window will open and you will see a box labeled Advanced Settings.
- Click the box and there will be a place to set the comm port to a number from 1 -4.
- Click OK and close the windows.
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| Applicable Files: |
Latest Version of Computer Lane Monitor Software Password=5ym91w8gt17sd |
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| 1.8. UV Bulb Off Message |
| Environment: Computer Lane Monitor |
| Applicable Version(s): All |
| Issue: UV Bulb off message appears |
Causes:
- Offset potentiometer is not adjusted correctly; Send unit in for repair to the Brunswick Electronic Repair Center 800-937-2695 for details.
- Too much equipment running off of one circuit.
- If the Empty Tape Slot Reading is above 7: Unit is not sending the data properly to the software. Send unit in for repair to the Brunswick Electronic Repair Center.
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Solutions:
- Make sure there is power to the Computer Lane Monitor (CLM).
- Main switch in back is set to the “On” position.
- If you press and hold down the front bulb switch and the amber light should come on, if not the bulb has failed or has come loose on the socket. (See “Replacing the UV Bulb” procedure)
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| Related Information and Links: |
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To view the ETSR:
- Click Configure and select Advanced Settings.
- Click OK on Caution window.
- Change the Minimum A/D value to tell U.V. bulb is ON to 0 and click OK. Reader should show UV Bulb ON and proceed with warm-up mode.
- Click the Calibration button and the calibration window will display the ETSR.
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| 1.9. UV Source Tube Replacement and Tips |
| Title: |
UV Source Tube Replacement and Tips |
| Environment: |
Computer Lane Monitor |
| Applicable Version(s): |
All |
| Issue: |
Lane monitor takes longer to pass the warm up check and does not maintain its calibration as long. |
| Cause: |
UV source tube aging, unstable |
| Solution: |
As the UV source tube ages, the Empty Tape Slot reading will decrease and become less stable. You may notice that it takes longer to pass the warm-up check and that the unit does not maintain its calibration as long. The age of the source tube will also affect the Calculated Calibration Value. You should monitor both the Empty Tape Slot reading and the Calculated Calibration value during the calibration process. When the Empty Tape Slot reading drops below 15 and the Calculated Calibration Value increase above 1.5, it is time to replace the UV source tube, Brunswick part number 61-100061-000. New replacement UV source tubes now require 96 hours of “Burn-in” time.
Previously, the burn-in period was 48 hours, but this has changed due to manufacturing environmental regulations. New UV source will rattle, which is caused by a special pellet that is injected into the source tube and will evaporate during the burn-in period. DO NOT use the GE or Phillips brand UV source tube replacements.
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| 1.10. Warm-UP Failed Message |
| Environment: Computer Lane Monitor |
| Applicable Version(s): All |
| Description: How to correct a Warm-up failed message. |
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Solution:
Warm-Up Failed Message:
- UV Bulb is worn and is unable to pass warm-up tests.
- Component failure on circuit board.
- Send unit in for repair to the Brunswick Electronic Repair Center.
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