1. Pinsetters
1.1. AMF
1.1.1. AMF 8270 MP Pinsetter Sweeps Pins and Leaves an Empty Deck for 2nd Ball
Environment:
Scoring and pinsetters
Applicable Version(s):
AMF 8270 (MP Chassis) Pinsetters with Sync peripheral controller DB7 firmware 4.50.09 and earlier.
Issue:
The pinsetter will sweep standing pins from the 1st ball and leave an empty pin deck for the 2nd ball.
Cause:
NPS(New Pins Solenoid) option bug with version DB7 4.50.09
Solution:

Install the latest peripheral controller DB7 firmware available and disable the NPS option. Firmware can be obtained for the Brunswick Technical Support department.

Applicable Files:
Related Information and Links:
Revision Date:
6/20/2018 - Released to KB

 
1.1.2. AMF Electronics
Environment:
AMF pinsetter electronics
Applicable Version(s):
8270
Issue:
Pinsetter will not perform a short cycle.
Cause:
Not equipped with MP chassis.
Solution:
Upgrade to AMF MP chassis by upgrading to 5 board design.
Applicable Files:
Related Information and Links:
1.2. Brunswick GS
1.2.1. Ball Lift Does Not Power On
Environment:
GS Nexgen Box
Applicable Version(s):
GS series Pinsetters with Frameworx ball lift without Intellishield.
Issue:
The ball lift will not power up.
Cause:
Can include broken or loose wires, blown fuse, bad transformer or bad CPU board.
Solution:
See attachment
Applicable Files:
'Ball Lift is Not Powering Up.pdf'
Related Information and Links:
Revision Date:
09/17/2018 - Released to KB

 
1.2.2. Brunswick GS-92 Pinsetters
1.2.2.1. Gamesetter I/O Dip Switch Settings
1.2.2.1.1. Dip Switch Settings
 
Title: Consolidated I/O Dip Switch Settings 1 and 2.
Environment: GS Consolidated Pinsetters with Consolidated Electronics.
Applicable Version(s): All GS Pinsetters with Consolidated Electronics.
Issue: No Communication To Scorer / No Correct Pinsetter Operation.
Cause: Dip Switches Are Not Set Correctly.
Solution:
(Switch 1)
(Address Switch)
Must be set correctly set for the board to communicate with your scoring system. Using the board that you are replacing as a guide, set SW 1 to the same settings.
 
(Switch 2)
(Options Switch)
Must be correctly set for the board to operate the pinsetter correctly. Using the board that you are replacing as a guide, set SW 1 to the same settings.
Related Information and Links: I/O PCB Electronic Repair Part Number 47-142815-800
1.2.2.1.2. Dip Switch Settings for GS92 with Sync Scoring
Environment:
Dip switch settings of the Gamesetter pcb.
Applicable Version(s):
All GS 92 pinsetter and Sync scoring combinations.
Document Description:

This following explains the proper dip switch settings of a Gamesetter IO pcb in order to communicate to the Sync scoring system.

Dip switch 1 - off

Dip switch 2 - on

Dip switch 3 - off

Dip switch 4 - off

Applicable Files:
Related Information and Links:
Revision Date:
12/29/15 - Released to KB

 
1.2.3. Brunswick GS-98 Pinsetters
1.2.3.1. 24v Lane (Line) Power Relay will not Energize, and Receiving an EJ Code
Environment:
High Voltage box
Applicable Version(s):
GS 98 Pinsetters
Issue:
The 24v Lane (Line) power relay will not energize, and a EJ code presents itself whenever it attempts to turn on.
Cause:
The masking unit switch is turned off or there is faulty masking unit switch wiring.
Solution:

Turn the masking unit switch on and ensure the wiring is not faulty.

 

Revision Date:
 

 
1.2.3.2. Consolidated Electronics
1.2.3.2.1. GS Consolidated CPU PCB
 
Title: Consolidated CPU PCB Dip Switch Settings; Switch 3 Lane Assignment/Switch 4 Lane Characterization
Environment: GS 98 Pinsetters
Applicable Version(s): All GS Pinsetters with Consolidated Electronics.
Issue: No communication to scorer / Pinsetter will not operate correctly
Cause: Dip switches are set incorrectly
Solution:
(Switch 3)
(Lane Assignment Switch)
Must be correctly set for the board to communicate with the scorer. Using the board that you are replacing as a guide, set switch 3 to the same settings.
  
(Switch 4)
(Lane Characterization Switch)
Must be correctly set for the board to operate your pinsetter correctly. Using the board that you are replacing as a guide, set switch 3 to the same settings.
  
1.2.4. Brunswick GS-X Pinsetters
1.2.4.1. GSX Peripheral Controller Log Abbreviation Explanation for "RSTB" and "SETB"
Environment:
Sync with GSX Pinsetters
Applicable Version(s):
Sync 2.3.590 and all GSX pinsetters
Document Description:

The following 2 abbreviations will start to show up in version 2.3.590 and represent:

RSTB = The "Reset" button was manually pressed. This event is not logged in centers with A2 pinsetters in either mode, with or without the NPS(New Pins Solenoid).

SETB =  The "Set" button was manually pressed.

 

Revision Date:
6/20/2018 - Released to KB

 
1.2.4.2. GS-X Safety Controller Changes
Environment:
GS-X Safety Controller
Applicable Version(s):
Legacy and new versions of the Safety Controller
Document Description:
The previous version of the Safety Controller had (1) Interlock input for a door and (1) for the masking unit. With three interlocked doors and a masking unit per pair, we had to use a (2) Y-cables to get a total of (4) inputs.

Due to compliance efforts, we had to change it so that each door and the masking unit each had its own input.

In the near future you will see that there have been two inputs added onto the front of the safety controller. These are for the two division doors. The inputs on the bottom of the safety controller are for the ball return door and for the masking unit. In the future, once our stock of this version is used, all of the door inputs and the masking unit input will be on the bottom of the safety controller.
As you know, there are two versions of the safety controller. One for pinsetters with a masking unit, and one for pinsetters without a masking unit. The input for the masking unit is deactivated on the safety controller for pinsetters without a masking unit. Only the (3) door interlock inputs are activated.

For locations that regulations allow the Hold-to-Run switch:

Until our stock is used up of the temporary version that has the two additional inputs on the front of the safety controller, you will be sent (2) Y-cables and new firmware to reprogram the safety controller. You will replace the two inputs on the front with the Hold-to-Run switch. The new firmware you install in the safety controller and Y-cables will allow the safety controller and the Hold-to-Run switch to operate like it has in the past. Once we have stock of the safety controllers with all of the inputs on the bottom of the safety controller we will not send the Y-cables and firmware. You would assemble the Hold-to-Run switch as normal and use all the inputs on the bottom of the controller.

 

Applicable Files:
Related Information and Links:
Revision Date:
07/02/2019 - Released to KB

 
1.2.4.3. Nexgen Electronics
1.2.4.3.1. GSX Nexgen Keypad is Unresponsive
Environment:
GSX Nexgen Electronics
Applicable Version(s):
All
Issue:
The Nexgen keypad is unresponsive
Cause:
The Reset Button is stuck at the ball rack or there is a shorted wire from the Nexgen cable to connectors P4 and P20.
Solution:
See attachment
Applicable Files:
"Nexgen Keypad NonResponsive.pdf"
Related Information and Links:
Revision Date:
08/16/2018 - Released to KB

 
1.2.4.3.2. Functional Test Codes Appear on Nexgen Display After Installing CPU
 
Title: Functional Test Codes Appear on Nexgen Display After Installing CPU
Environment: GS-X Pinsetter with Nexgen Box   
Applicable Version(s): All Nexgen Boxes
Description: Locate and remove the test jumper labeled J7 on the CPU Board. This is located just under and to the left of the F3 fuse location. This will usually occur when a customer receives a CPU PCB that has been repaired by the Electronic Repair Center and the jumper has been left on from testing.
Applicable Files:
Related Information and Links:
1.2.4.3.3. Unable To Scroll Through Modes On Nexgen Box Display Using Keypad
 
Title: Unable To Scroll Through Modes On The Nexgen Box Display
Environment: Nexgen GUI display
Applicable Version(s):
Issue: Unable to scroll through modes of the Nexgen box display using the keypad.
Cause: Reset button or buttons at the ball rack in the bowlers area are stuck in the engaged position (Frameworx ball lifts with oval style reset buttons).
Solution: Dis-engage the reset button or buttons at the ball rack in the bowlers area.
Applicable Files:
Related Information and Links:
1.2.4.4. No GS-X Ball Detect Signal On Lane Pair
Environment:
Foul unit PCB
Applicable Version(s):
All GS-X Pinsetters with Nexgen Electronics
Issue:

No GS-X ball detect signal from left or right lane. The Zot foul unit is incorrectly set to the incorrect voltage on older units or the jumper is set to AMF and not BW on new style Zot foul units.

 

Solution:
Voltage should be set to 5 volts, not 12 volts on older units and the jumper must be set to BW on new style foul units not AMF.
Related Information and Links:
Revision Date:
3/10/16 - Released to KB
1.2.4.5. Setting Table
1.2.4.5.1. GSX Factory Table Heights
Environment:
GSX pinsetter
Applicable Version(s):
All
Procedure:
See attachment
Applicable Files:
'GSX Factory Table Heights.pdf'
Related Information and Links:
Article 707 'GSX Setting Table Mounting Nut Height Factory Measurement'
Revision Date:
10/01/2018 - Released to KB

 
1.2.4.5.2. GSX Setting Table Mounting Nut Height Factory Measurement
 
Title: GSX Setting Table Mounting Nut Height
Environment: GSX Setting Table
Applicable Version(s): All versions
Description:
This will show the factory height position of the mounting jam nuts that secure the table to the table tubes. This can be very helpful if a table is removed without marking the position of the nuts when the setting table has been removed. If the setting table is not at the correct height, this could cause pins not to be set on the lane or not allow the pins to be loaded into the table from the distributor.
 
Applicable Files:
Related Information and Links:
1.2.4.5.3. Pin Gripper Quick Release Procedure
Environment:
GS Setting Table
Applicable Version(s):
GS- pinsetters with black pin holders only.
Procedure:
This procedure describes how to remove the Pin Gripper from a Pin Holder without removing it from the setting table.
Applicable Files:
'Pin Gripper Quick Release Procedure.pdf'
Related Information and Links:
Revision Date:
01/03/2019 - Released to KB

 
1.2.4.6. Sweep Wagon
1.2.4.6.1. Sweep Release Adjustment
Environment:
GS-X pinsetter sweep wagon
Applicable Version(s):
All
Procedure:
See attachment
Applicable Files:
'Sweep Release Adjustment.pdf'
Related Information and Links:
Revision Date:
09/19/2018 - Released to KB

 
1.2.4.6.2. Troubleshooting 75 Error Code with GSX Pinsetter
Environment:
Nexgen box
Applicable Version(s):
All
Issue:
Pinsetter has displayed an error code 75
Cause:
The error code 75 is displayed if the pinsetter does not recognize that the sweep has dropped to the guard position.
Solution:
See attachment
Applicable Files:
'Troubleshooting Code 75 Error on GSX Pinsetters.pdf'
Related Information and Links:
Revision Date:
09/28/2018 - Released to KB

 
1.2.4.7. Transport Band
1.2.4.7.1. How To Clean A Transport Band
 
Title: Cleaning Transport Bands
Environment: Pinsetter
Applicable Version(s): All
Description:
Clean weekly with lane cleaner that is used in cleaning the lanes at the bowling center diluted 12:1 (Only Use Water based Cleaners)
Applicable Files:
Related Information and Links:
1.2.5. GS Ball Door Locking
Environment:
GS Series Pinsetter
Applicable Version(s):
All
Procedure:
See attachment
Applicable Files:
'GS Ball Door Locking.pdf'
Related Information and Links:
Revision Date:
10/26/2018 - Released to KB

 
1.2.6. How To Locate the Nexgen Box Firmware Version
Environment:
GS Nexgen Box
Applicable Version(s):
All
Procedure:
There are two ways to locate the firmware version. (This only applies to Nexgen Electronics)
  • Turn the main Nexgen Power Switch to the "OFF" position and then back to the ON position and wait for the display to boot up on the Nexgen Box. If a PF code appears then turn the RUN / Stop Switches Off and back On again to clear the PF codes.The firmware version will then be displayed.

If the PF code is not enabled the display will show the firmware version.

  • With power applied to the Nexgen Box. Switch both Run / Stop Switches to the "OFF" Position. Press the " Mode" key repeatedly until "Setup" appears on the display / Press the "Enter" key one time and the Nexgen Firmware version will be displayed.
Applicable Files:
Related Information and Links:
Revision Date:
12/7/2017 - Released to KB

 
1.3. Brunswick GS-NXT
1.3.1. Brunswick GS-NXT Service Manual
Environment:
Brunswick GS-NXT
Applicable Version(s):
All
Document Description:
Preliminary Service Manual for the NXT pinsetter.
Applicable Files:
Sharefile Link
Related Information and Links:
Revision Date:
07/05/2018 - Released to KB.

 
1.3.2. How to Clean NXT Setting Table Crank Assembly
Environment:
NXT pinsetter
Applicable Version(s):
All
Procedure:
See attachment
Applicable Files:
'How to Clean NXT Setting Table Crank Assembly.pdf'
Related Information and Links:
Revision Date:
11/26/2019 - Released to KB

 
1.4. Brunswick Model A
1.4.1. A_A2 Deck Removal
Environment:
Brunswick A and A2 Pinsetters
Applicable Version(s):
All
Procedure:
See attachment
Applicable Files:
'A_A2 Deck Removal.pdf'
Related Information and Links:
Revision Date:
10/16/2018 - Released to KB

 
1.4.2. Brunswick A Pinsetters
1.4.2.1. Eliminating 90 Degree Over Travel for A Pinsetter
Environment:
Brunswick A pinsetter
Applicable Version(s):
All
Procedure:
See attachment
Applicable Files:
'Eliminating 90 Degree Over Travel A Pinsetter.pdf'
Related Information and Links:
Revision Date:
09/27/2018 - Released to KB

 
1.4.3. Brunswick A2 Pinsetters
1.4.3.1. Electrical
1.4.3.1.1. A Lane Scores the Ball Thrown on the Pairs Opposite Lane
Environment:
Distribution board v5.0 and v6.0
Applicable Version(s):
All   
Issue:

One of the following occurs:

 

  • Single Lane: Either Lane assignment: Sweep drops and machine will not score on automatic trigger.
  • Lane Pair: One lane sweep drops and no scoring or triggering. Second lane drops the sweep and scores, and both cycle continuously.
  • Left pinsetter drops sweep and right lane cycles continuously after first ball.

 

Cause:

The Sweep Switch wiring is incorrect or reversed at the distribution board connections J1 Left and J2 Right.

Solution:

A. Ensure that the correct sweep switch cable from the pinsetter representing the odd and even lane is plugged into the proper odd/even lane ports J1 and J2 of the Distribution board.

  1. Turn on both lanes with sweep up.
  2. Remove distribution board cover.
  3. Power off both lanes.
  4. Manually drop either rake to confirm if the correct LED lights up for the lane that you dropped the sweep on.
  • On a V6.0 Dist. board, expect lights at LEDs: 

            D20 indicates when the right sweep is down.

            D26 indicates when the left sweep is down.

The below image is an example of a V6.0 Distribution board:

 

 

  • On a V5.0 Dist. board, expect lights at LEDs:

            D12 indicates when the right sweep is down.

            D14 indicates when the left sweep is down.

Applicable Files:
Related Information and Links:

Revision Date:

12/6/2017 - Released to KB

12/8/2017 - Updated image and text 


 
1.4.3.1.2. A-2 Low Voltage Electrical Trouble Shooting Schematic
 
Title: A-2 Low Voltage Trouble Shooting Wiring Diagram
Environment: A-2 Pinsetter
Applicable Version(s): All
Description:
Applicable Files:
Related Information and Links:
1.4.3.1.3. How to Jump the Manager and Masking Unit Cannon Plugs

 

 
Title:

Jumping the Manager and Masking Unit Cannon Plugs

Environment: A2 Pinsetter
Applicable Version(s): All
Description:

Remove the 3 pin and 5 pin cannon plugs located at the top of the Electrical Box.

- To jump the masking unit switch if equipped. Use a jumper wire between the B and C locations on the 3 pin cannon plug receptacle.

- To jump the managers control signal jump the A and B positions of the 5 pin cannon plug receptacle.

1.4.3.2. Elevator Assembly
1.4.3.2.1. Ball Lift Rod Clapper Box Adjustment Screw Modification
 
 
Environment: Elevator Ball Lift Clapper Box
Applicable Version(s): All
Procedure: Ball Lift Rod Adjustment Screw Modification
Applicable Files: 'Clapper_Box_Adjustment.pdf'
1.4.3.2.2. Ball Wheel Belt Removal and Replacement
 
Environment: A/A2 pinsetters
Applicable Version(s): All

Procedure:

1. Disconnect power cord and turn off circuit breaker on the electrical box.

2. Remove back Elevator Guard index E 45 page 143.

3. Remove Belts from the pinsetter motor to gear box belts and motor to elevator belts.

4. Remove tension spring E 8 page 141 and long turret belt index E 3 page 139 and cross conveyor drive belt E 4 page 139.

5. Remove idler tension for ball wheel belt by pushing up on the idler assembly index E 31 page 143 and remove ball wheel belt from under the pulley.

6. Remove idler assembly index E 31 page 143 by removing both hex head screws index E 80 page 143 from the shaft index E 32 on page 143 and remove ball wheel belt idler.

7. Remove hex head screws index E 18 A from inside bracket index E 18 K on page 141.

8. Remove pit conveyor idler assembly by removing screw index PC 6 page 79.

9. Remove left hand wheel guard by Index E 57 page 143 by removing both mounting screws index E 150 and index 117 A page 143 and remove guard.

10. Loosen ball wheel guide rollers on the left and right side of the ball wheel by loosening nuts on the guide roller arms index E 130 and index E 134 on page 145. Loosen the screws just enough to raise the arms up off the ball wheel.

11. Lift the ball wheel index E 142 page 145 and remove ball wheel belt from the under side of the ball wheel and just let it lay on pit carpet.

12. Push ball wheel belt up between bracket index E 18 K and elevator frame, move belt up and over the sheave index E 39 on page 143 and let it lay over the cross conveyor assembly.

13. Unplug pinsetter motor and remove hex head screw index E 83 and nut index E 99 from the motor mount index E 116 on page 147. Take the ball wheel belt and pass around the pinsetter motor towards the front of the pinsetter and send it between the motor mount index E 116 and frame of the pinsetter.

14. The belt should now just be hanging over the top of the turn pan and cross conveyor.

15. Remove turn pan spring index CC 4 Page 86 that holds turn pan to the cross conveyor frame.

16. Remove nuts index CC 14 from J bolts CC 15 page 89.

17. You will have to now pass the belt through the return track assembly by removing nuts index 12 page 189 and cap screw index 39 page 189 from track index 1 page for the even numbered pinsetter and remove index 12 page 189 and cap screw from the track index 2 page 189 for the odd machine, you will also have to remove the index 3 page 189 from the ball joint index 36 page 189.

18. Remove ball wheel belt.

19. Reverse procedure for reinstalling new belt.

Applicable Files:
Related Information and Links:
1.4.3.3. Gear Box
1.4.3.3.1. Clutch Reset Lever Replacement
 
Environment: A and A2 Pinsetter
Applicable Version(s): A and A2 Pinsetters
Procedure: This procedure will allow for quick removal and replacement of the Clutch Reset Lever. The procedure also eliminates the need to use a hammer and a punch to remove the lever.
Applicable Files: 'Clutch_Reset_Lever_Replacement.pdf'
1.4.3.4. Turret Assembly
 
Title:
Environment:
Applicable Version(s):
Description:
Applicable Files:
Related Information and Links:
1.4.3.4.1. How To Tell If A Short Turret Belt Is Stretched
 
Environment: A / A-2 Pinsetter
Applicable Version(s): All
Procedure: See attachment
Applicable Files: 'Stretched_Short_Turret_Belt_Test.pdf'
1.5. Brunswick String
1.5.1. 5-Pin String Machine Scores All Strikes or All Gutters
Title: 5-Pin String Machine Scores All Strikes or All Gutters
Environment: 5-Pin String Machine
Applicable Version(s): All
Issue: All balls thrown are scoring either strikes or gutters.
Cause:

A faulty B2 PCB, a faulty cable going to or coming from the B2 PCB, or a disconnected cable connection and/or soldered connection between the B2 PCB and the pinsetter interface box.

 

Solution: Ensure that the B2 PCB is functioning, the cables coming from and going to the B2 PCB are good, and all soldered connections are solid.
Applicable Files:
Related Information and Links:
1.5.2. Modify 360 String Pinsetters with New Style Pit Curtain to Allow for Light Bowling
Environment:
String Pinsetter
Applicable Version(s):
All
Procedure:
See attachment
Applicable Files:
'Modify 360 String Pinsetters with New Style Pit Curtain to Allow for Light Bowling.pdf'
Related Information and Links:
Revision Date:
12/11/2018 - Released to KB

 
1.5.3. No Score is Posted on a Lane While Pinsetters Function Normal
Environment:
360 Controller of string pin pinsetter
Applicable Version(s):
All
Issue:
The lane is not posting a score when a ball is thrown even though the pinsetter functions as normal.
Cause:
The lane could be in one of the stand alone mode options.
Solution:

When viewing the 360 Controller LED display on the pinsetter rear, you should see both pinsetters listed in "Scorer Control".

The left lane is in "Standalone (2-Ball)" mode and the right lane is in "Scorer Control" mode.

If the lane is in a certain stand alone mode and there are scoring or control issues on those pinsetters, change the pinsetter to "Scorer Control" mode by:

1. Turning off the pinsetter with the on/off switch to the right of the display for that pinsetter.

2. Pressing the drop down arrow for the mode option and select the mode desired, such as 'Scorer Control'.

 

3. Turn the pinsetter back on with the on/off switch to the right of the display for that pinsetter.

It should now display the "Scorer Control" mode and should score properly while interfaced with the scoring system. 

Applicable Files:
Related Information and Links:
Revision Date:
3/31/2017 - Released to KB

 
1.5.4. No Score or Abnormal Score Delay up to 20 Seconds
 
Environment:
5-Pin Vector ball detects
Applicable Version(s):
Model CA-1 5-Pin Interface
Issue:
5-Pin lane will not score at times. Or, the scoring is delayed up to 20 seconds.
Cause:
Ball detects are not adjusted properly
Solution:
Ensure that the 5-pin Vector ball detects are perfectly adjusted.
Applicable Files:
Related Information and Links:
1.5.5. One or More Pins Constantly Score Standing
Environment:
5 or 10 String pin machine
Applicable Version(s):
All with 360 controller. Other models might present similar or additional symptoms such as constant cycling.
Issue:
One or more pins will constantly score as it is standing no matter what combination of pins are knocked down. There may also be constant cycling involved.
Causes:
  1. One cause related to this issue was a washer that was stuck to the sensor magnet. The magnet was holding the washer in a position that blocked proper sensor scoring.
  2. The magnet gets restricted and stuck against the reed switch.
Solution:
Always ensure there are no loose parts in and around the string pinsetter area, as well as no small washers, screws or foreign objects stuck to the magnets or blocking the sensors. 
Revision Date:


 
1.5.6. String Pin Settings
Environment:
Sync, Vector Plus & Vector with String Pin installed
Applicable Version(s):
All
Applicable Files:
String Pin Settings
Revision Date:
04/26/2016 - Released to KB

 
1.5.6.1. How to Change Modes for 5 and 10 pin Bowling with 360 Controller
Environment:
String Pin 360 Controller
Applicable Version(s):
All
Procedure:
See attachment
Applicable Files:
'How to Change Modes for 5 and 10 pin Bowling with 360 Controller.pdf'
Related Information and Links:
Revision Date:
12/10/2018 - Released to KB

 
1.5.6.2. String Pin Error Codes in Sync Peripheral Log Report
Environment:
Display Controller - C:\Program Files\Brunswick\Sync\SyncInstall\Configuration\Processes\Peripheral Manager\Logs
Applicable Version(s):
All String Pin Pinsetters and Sync
Document Description:

String Machine Errors:

00   Power on (3 phase power)
01   Tangle
02   Motor Backwards
03   Ball Accelerator Overload
04   Motor Overload
05   Pins Up Switch Expected
06   Pins Up Switch Not Expected
07   Pin Solenoid Switch Expected
08   Pin Solenoid Switch Not Expected
09   Home Switch Expected
10   Home Switch Not Expected

 

Revision Date:
12/22/2017 - Released to KB

 
1.5.6.3. String Pinsetter Initial Setup and Adjustments Instructions
Environment:
String Pinsetter
Applicable Version(s):
All with 360 Controller
Procedure:
See attachment
Applicable Files:

'String Pinsetter Initial Setup and Adjustments Instructions.pdf'

'String Pin Adjusting.pdf' 

Related Information and Links:
Revision Date:
11/13/2018 - Released to KB

 
1.5.7. String Pin will not Turn on when Lane Issued by Sync
Environment:
String Pin pinsetter 360 Control Box
Applicable Version(s):
All Sync with 360 Control Box software version less than 1.1.22
Issue:

The following items will occur indicating a 360 Control Box lock up(freeze).

  • String Pin pinsetter does not turn on when the lane is issued from the Sync system.
  • The 360 Control Box GUI will not display the options from the drop down box.

  • The heart beat LED on the 360 Control Box Slide-Out PCB will either be steady RED or OFF, and it is not blinking as a heartbeat.

  • There will be no pinsetter or pin deck lighting control from Sync desk.
Cause:
This seems to be the case when the system is not used, but still left running for a certain period of time. Although, the exact period of time the system is not used in order to cause this issue is unknown. However, it seems to be more prevalent in the residence installations where the system is more likely to be dormant for longer periods of time than an actual business that runs the strings pin pinsetters daily. We have seen this issue happen within 2 days of no use.
Solution:

The 360 Control Box Slide-Out PCB must have its firmware updated to minimum version 1.1.22 in order to prevent further lock ups caused by long period of dormant use.

 

If the 360 Control Box Slide-Out cannot be flashed with updated firmware at the location by a Brunswick representative, then send the 360 Control Box Slide-Out PCB only back to Brunswick to have the firmware updated to a version 1.1.22 or higher.

Removal of the 360 Control Box Slide-Out tray is obtained by loosening 8 Phillips head screws and gently sliding the tray towards you.

 

Temp Fix: If a lock up occurs, cycling power to the machine should clear it up temporarily and present a Slide out PCB heartbeat that is expected.

Applicable Files:
Contact Brunswick for Firmware updates to a 360 Control Box.
Related Information and Links:
360 Control Box Slide-Out PCB (part # 55-860058-400)
Revision Date:
7/14/16 - Released to KB

 
1.5.8. String Pinsetter is on but will not Score with SES Controllers only
Environment:
String Pinsetter
Applicable Version(s):
With SES Control Boxes Only
Issue:
String Pinsetter is not scoring even though the pinsetter light is on and the pinsetter picks up the correct pins and cycles correctly.
Cause:
String Pinsetter Interface has had the "Pinsetter On / Scoring Enabled" switch turned to "Pinsetter On" while the pinsetter and scoring was in progress.
Solution:
  1. Turn the "Pinsetter On / Scoring Enabled" switch for that lane back to "Scoring Enabled" and then turn off the main power switch on the SES String Control box.
  2. Turn the main switch back on.
This will reset the SES electronics to see the pin fall data.

 

Applicable Files:
Related Information and Links:
Revision Date:
11/22/2016 - Released to KB

 
1.5.9. Tom England Control Box - Ball Elevator Motor Control
Title: Tom England Control Box - Ball Elevator Motor Control
Environment: 5-Pin String Machine
Applicable Version(s): Tom England Control Boxes
Issue: No power to Ball Elevator Motor when one only one machine of the pair is issued.
Cause:

Faulty Control Relay

Solution:

Located in the Tom England Control Box are two cube style relays that control power to the 5-Pin String machines original ball elevator motor. One relay powers on the motor when an odd lane is issued, and one relay for when the even lane is issued. These relays will be located side by side and inserted into a blue base relay holder.

If the motor does not come on when only one lane is issued, locate the two relays in the box and swap them. If the problem moves to the opposite machine and the motor will power up with the original problem machine the relay is defective.

Note: Keep in Mind that Tom England’s placement of the relays in the box may differ. They may be located at the top of the box, or the bottom of the box. Use the Photo attached to see how the relays look and have the customer locate where they are placed.

 

Applicable Files:
Related Information and Links:
1.6. Pinsetter Lighting Systems
1.6.1. Brunswick Multi-Colored LED Lighting
Environment:
Brunswick Multi-Colored LED Lighting
Applicable Version(s):
All
Document Description:
The Multi-colored pin deck light is DMX controlled. The DMX Controller we provided is pre-programmed with 26 light shows for the pin deck lights. The 26 programs allow the DMX controller to operate the pin deck lights in a stand-alone environment, without a computer interface.
 
A DMX lighting tech, with a computer and DMX software, can program the DMX controller to operate the pin deck lights and other DMX controllable devices. The 26 pre-programmed light shows will not work with add on devices. They only work with the pin deck light. This means that the DMX lighting tech will need to create the light shows for the pin deck lights, and any other DMX devices they add on.

Brunswick does not have any expertise in creating a DMX controllable lighting environment, especially in the creation of the light shows.

The controller is a DVC4 GOLD: Mini USB-DMX interface. 1 DMX OUT universe (512 channels) and 1 DMX IN/OUT universe (512 channels) -total Live Channels 1024.0. 128k stand alone memory. Works with DVC3 and DVC4 software. Delivered with a USB cable (no Ethernet). Power supply and plug adapter are also included. Compatible with Windows XP/VISTA/7/8/10 32/64-bit. It is pre-programmed to control the multi colored pin deck lights provided by Brunswick. 

The documentation inside the box from the manufacturer has this link to the manuals and information https://www.daslight.com/manuals/#/.
Software to program the controller can be found at https://www.daslight.com/download.htm.
It is pre programmed with 26 light shows for the pin deck light. See page 26 of the attached installation manual to change the preset programs.
If they choose to not use the controller we supplied and go with their own system I've attached the information on the pin deck lights so the DMX tech can address them.

To create light shows based on bowling events (strike, spare etc). SYNC (with a data package that can be purchased from Brunswick) can send out bowling event data over the network to a customer supplied DMX server. The DMX server will interpret the data and create the light shows that the DMX tech made. The DMX tech will also need to reach out to Brunswick to request information regarding the bowling data output for the bowling-based events prior to connecting the DMX lighting to the server. 

Applicable Files:

'Installation-Manual_LED-Pin-Light_47-902714__r_9-12-18.pdf'

'DV4Gold-DMX-Controller.pdf'

'Omni_OS-8080_manual.pdf'

Related Information and Links:
Revision Date:
02/13/2019 - Released to KB.

 
1.7. Stop Errors Associated with Reed Switch Signal
Environment:
Pinsetter
Applicable Version(s):
GS series Pinsetters and Brunswick String Pinsetters
Issue:
Stop errors associated with reed switch signal.
Cause:
Reed switch resist failed to maintain 100 Ohms + or – 5%.
Solution:
See attachment
Applicable Files:
'Troubleshooting Faulty Reed Switch.pdf'
Related Information and Links:
Revision Date:
09/28/2018 - Released to KB