| Daily Reports Automatic Email Option Fails to Send Email |
| Environment: |
| VP Office > Daily Reports |
| Applicable Version(s): |
| 6.629 and higher |
| Issue: |
| The email for the Daily Reports is not sending properly. |
| Cause: |
|
Either lack of Internet connection on the server, lack of repository folder for .pdf report or a configuration setting in VP Office > Daily Reports is incorrect. Typically, the SMTP, Port assignment or SSL designation is incorrect.
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| Solution: |
|
Ensure all required fields of the Daily Reports section are filled in with correct and working information. The attached document describes all required fields and explains how to use the Daily Reports feature.
The following information can be utilized in the Email Settings section to test and validate that the Daily Reports is working properly:
SMTP Host: smtp.gmail.com
Sent email address: brunswick.tester@gmail.com
Email password: brun5w1ck
Port: 465
SSL: checked
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| Applicable Files: |
| 'Automatic Daily Reports.pdf' |
| Related Information and Links: |
| Revision Date:
|
| 09/19/2018 - Released to KB |
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| Modified 7/28/2022 |
| Article ID: 2298 |
